AI ROI: Measuring the Business Value of Artificial Intelligence

Artificial intelligence is becoming part of how systems integrators sell, design, operate, and serve their customers. But as AI investments grow, one question continues to challenge business leaders: How do you know if your AI investments are actually creating value?

In this webinar, the NSCA AI & Cybersecurity Committee will introduce a practical framework for evaluating the business value of AI. Rather than focusing solely on AI usage, subscriptions, or technology costs, the discussion will explore how integrators can establish a baseline, identify measurable business outcomes, and evaluate the broader impact of AI on their organizations.

Attendees will learn how to evaluate AI initiatives across four areas of value: cost savings, capacity creation, revenue growth, and risk reduction. The session will also explore why traditional ROI may not tell the entire story and how organizations can consider operational, strategic, and organizational value when evaluating AI investments.

Whether your organization is experimenting with AI, expanding its use, or developing a broader AI strategy, this session will provide a practical way to ask the right questions, measure results, and make more informed decisions about where AI can create meaningful business value.

Attendees will take away:

• How to establish a baseline before implementing an AI initiative
• Ways to measure financial and operational benefits
• How to distinguish cost savings from the additional capacity AI can create
• How revenue growth and risk reduction can factor into AI value
• Why AI ROI should be evaluated as part of a broader business value framework

Who Should Attend:
Systems integrator owners, executives, operations leaders, technology leaders, and anyone responsible for evaluating or implementing AI within their organization.